Hamro Academy Terms of Use

Devices & Services

  • Only one laptop access is given to one student. So, install the software only on the laptop on which you are going to take classes. Changing the laptop is chargeable with Rs.2000 per case
  • Changing the learning platform either from a laptop to a mobile device or a mobile device to a laptop is subjected to a charge of Rs. 2000 per case.
  • Videos can be downloaded and can be seen at your convenient time offline also.
  • Course cannot be assigned to anyone else by the student who has purchased the course.


  • Piracy demotivates everyone, please help us by not being engaged in any screen recording etc.
  • Any Act of Infringement of the contents will be punishable as per The Copyright Act, 2059 (2002).

Expiry Date of the Course

  • Please note that each course has a expiry date which ranges from 6 months to 12 months depending upon the course you purchased.
  • Once the student activates the course, it is the responsibility of the student to complete the course before the expiry date.
  • In case the student is not able to complete the classes, he/she may request for extension as per the policy mentioned below.

Course Extension Policy (Free scheme)

Course Purchased 1 subject 2 subjects 3 subjects 4 or more subjects
CAP I  1 months 2 months 3 months 3 months
CAP II 1 months 3 months 4 months 6 months
CAP III 1 months 4 months 8 months 12 months
  • Above mentioned duration is applicable from the date of expiry
  • For Extension beyond the above mentioned time, Rs 2000 per Subject is charged for additional 3 months extension

Note: Course can be extended only once.

Delivery Policy

  • Hamro Academy provides free of cost delivery services of the books (Inside Nepal Only).

       Deliver Time:

    • Inside Valley: Books will be delivered by 1-2 Working Days from date of Purchase
    • Outside Valley: Books will be delivered by 3-5 Working Days from date of Purchase.
  • Also, student can collect books from Sankhamul, Hamro Academy premises during office hours (10AM to 5PM, Sunday to Friday) or we can send it via third party delivery service on request, in that case student need to bear the delivery charges.
  • Incase of Outside Valley, books will be delivered by air cargo, hence student need to receive it from the nearest airport. Books can be delivered by road courier service, in that case student need to bear the delivery charges.

*In some circumstances, the delivery of books may require more time. Students will then be informed beforehand.

Note: Course once purchased cannot be returned and refunded.